Versand

Thank you for your interest in shopping with Bronzybay! Here is our shipping policy to help you understand our shipping process:

Processing Time: Orders are processed and shipped within 3-4 business days after your order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates: We offer free standard shipping on all orders.

Please note that we cannot cover the cost of return postages.

Shipping Methods: We use various shipping carriers including USPS, UPS, DHL, and FedEx to ship your orders. The shipping carrier selected will depend on your shipping address and the size and weight of your package. You will receive a tracking number once your order has shipped, so you can track your package's progress.

Shipping Times: Standard shipping times vary based on your location and shipping carrier. Generally, standard shipping takes between 14-21 business days for delivery worldwide. Expedited shipping options are available for an additional fee and delivery times will vary based on the shipping method selected.

Order Changes and Cancellations: Once an order is placed, it cannot be changed or canceled. If you need to make any changes, please contact us as soon as possible.

Address Changes: We cannot make changes to the shipping address once an order has been placed. Please ensure that the shipping address entered during checkout is correct. If you need to change your shipping address, please contact us as soon as possible.

Lost or Stolen Packages: Bronzybay is not responsible for any lost or stolen packages once they have been marked as delivered by the shipping carrier. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly to file a claim.

If you have any further questions about our shipping policy, please feel free to contact us. We're always here to help!